Privacy & cookies

Contact details

Dunant Street 8
3024 BC Rotterdam
mail@viona.nl
010 268 15 05

Jasper Verbunt is VionA's Data Protection Officer. He can be reached via mail@viona.nl

Personal data that we process

VionA processes your personal data because you use our services and/or because you provide this information to us yourself. Below is an overview of the personal data that we process:

• First and last name
• E-mail address
• IP address

Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and by phone

• Location information
• Information about your activities on our website
• Internet browser and device type

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are under 16 years old. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without that consent, please contact us at mail@viona.nl and we will delete this information.

For what purpose and on what basis do we process personal data

VionA processes your personal data for the following purposes:

• Sending our newsletter and/or advertising brochure
• To be able to call or email you if this is necessary to perform our services
• Informing you about changes to our services and products
• To deliver goods and services to you
• VionA analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.

Automated decision making

VionA does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, a VionA employee).

How long we keep personal data

VionA does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: Google Analytics > Optimizing Website > As long as ViONa exists. Contact form > Getting in touch with customers > As long as VionA has been around

Sharing personal data with third parties

VionA only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

VionA uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. VionA uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.On your first visit to our website, we already informed you about these cookies and asked for your permission to place them.You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via your browser settings.

Sharing personal data with third parties

VionA only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by VionA and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to mail@viona.nl. To ensure that the request for inspection has been made by you, we ask you to send a copy of your ID with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and social security number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. VionA would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Data Protection Authority.

How we protect personal data

VionA takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via mail@viona.nl.