Digital agency Redkiwi manages nearly 100 websites for customers. More than one million people use one or more websites on a daily basis. It is very important that any failure is detected quickly. Especially with e-commerce projects and, for example, traveler platforms such as the RET or HTM.

VionA visits various sites every day and controls the operation of the platforms in a fully automated manner. Fill out a form, check a trip, check the timetable, or place an order. VionA does it all, every day.

If something is wrong, VionA will immediately sound the alarm to inform the right people in the organization via various channels such as email or Slack. VionA also logs each failure, so that a fault report is immediately created

Nothing is more insidious than technology. Even the high-tech cars in F1 sometimes break down - just like that. Web services can also sometimes have a hiccup out of nowhere. For example, during an import. Then it is important that these services can be restarted immediately, so that the websites are easy to use.

VionA also plays a role here. As soon as there is a signal that a service is down, she goes to work. She informs the Redkiwi team throughout the day to get started herself, but in the evenings or weekends, she will restart the services herself. Of course, she creates a log of the steps she has taken, so that the next day, the cause can be looked at.

Due to the growth in the organization, there was an increasing need for a complete KPI dashboard. This dashboard contains the KPI, including an in-depth look. All data for this comes from various sources, such as JIRA and Gripp. VionA retrieves all data daily and ensures that the dashboard is always up to date through Google Looker reporting.